Privacy Policy
Mobile Home Investor Pro · operated by Mobile Home Success LLC · Last updated October 22, 2026
This policy explains what information Mobile Home Success LLC ("we") collects through Mobile Home Investor Pro, how we use it, how long we keep it, and your choices.
Information we collect
- Account details: your email address and, if you provide them, your name and phone number.
- Billing details: your subscription, payment status and history, and the reasons you give if you cancel. Stripe processes payments; we never receive or store your card number.
- Deals and homes you enter: property details (park or location, address, lot, home details), financial inputs and results, stages and notes.
- Contacts you add: names, phone numbers, emails and notes about people you work with (for example sellers, buyers and park managers), plus the calls, notes and tasks you log. You add this information; it stays private to your account.
- Usage: which features you use and when, recorded under a pseudonymous ID; plus technical data such as device, browser and log information.
- How you found us: the referring site and campaign links (for example UTM tags) when you sign up.
- Messages you send us, and information you submit about parks (lot rents, comps).
How we use it
- To provide the Service: running calculations, saving your deals and showing your results.
- To bill you and manage your subscription.
- For security and fraud prevention, including enforcing the free-trial limits. For this we keep a one-way hash of your email address.
- To understand and improve the product, through analytics on usage and aggregated or de-identified data.
- To produce aggregated market statistics (for example, typical lot rents or prices in an area) that don't identify you or your deals.
- To send you service messages (receipts, billing, security) and, if you turn them on, daily reminder emails with counts of follow-ups due (never names or notes).
- To send product news and offers only if you separately agree. Turning on reminders isn't agreeing to marketing. You can opt out of marketing emails anytime.
Who can see your deals
Your deals are private to your account. Other users can't see them. A small number of authorized staff can access data when needed to operate the Service, provide support or meet legal obligations, and that access is logged.
Sharing
- Service providers that run the Service for us, under contract: database and hosting (Supabase, Vercel), payments (Stripe) and email delivery (HighLevel). For reminder emails we share only your email address and first name with the email provider; the contacts, deals and notes in your account are never sent.
- Legal reasons: to comply with the law, or to protect rights, safety and the Service.
- Business transfers: if the Service or our company is sold, merged or reorganized, your information may transfer to the new owner, under this policy.
- Aggregated or de-identified data that doesn't identify you may be shared or published.
We don't sell your personal information. [Attorney: confirm this, and whether any state-law "sharing" or "targeted advertising" disclosures apply.]
How long we keep it
We keep your account and deal records for as long as your account exists, and afterward where the law allows, so your data is there if you come back. We don't delete records automatically when a subscription ends, but you can't access them until you resubscribe. Homes you delete are removed from your view and kept in our records unless you ask us to erase them. Contacts you delete can be restored for 30 days and are then erased; you can also erase a contact immediately. Billing and tax records are kept as the law requires. Deleted data can remain in backups until they rotate out.
Your choices and rights
You can view and update your information in the app. You can ask us to give you a copy of your information, correct it, or delete it, by emailing privacy@mobilehomeinvestorpro.com. We'll verify the request comes from you. When we delete your information, we may keep aggregated or de-identified data, records we're required to keep, and a one-way hash of your email to prevent free-trial abuse. Depending on where you live (for example California and other states with privacy laws), you may have more rights. We honor them as the law requires.
If you're someone whose details an investor saved in their account and you want them removed, contact that investor, or email us and we'll help. [Attorney: review the handling of third-party contact data.]
Security
We use encryption in transit and at rest, access controls that keep each account's data separate, and limited, logged staff access. No system is perfectly secure, so please use a strong, unique password.
Children
The Service is for adults. We don't knowingly collect information from anyone under 18.
Changes
If we change this policy in a material way, we'll tell you by email or in the app before the change takes effect.
Contact
Mobile Home Success LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702 · privacy@mobilehomeinvestorpro.com. See also our Terms of Service.